Roush offers several types of customer support for our Engineering Test Tools and related products.  In addition to offering support for the products we make we offer support services for the Test and Measurement Industry based on an hourly rate.  If you need urgent support for any automotive, engineering, or test and measurement related task please contact us.

If you would like customer support please use one of the following methods:

Roush Customer Support: 

Phone Support:
Direct Line 734-779-7877, Alternate 734-779-7555
Hours: Monday thru Friday 9:00 AM to 5:00 PM Eastern Time

Email Support:  
ettsupport@roush.com

Online (remote desktop diagnostics)/Phone Support:

Call first to obtain service information and availability: 734-779-7877

Log on to support site: http://www.techinline.com/

After you have logged on to the aforementioned site press the "Join Session" button on the top right side of the page.  This will take you to a page that provides a Client ID number.  Please provide the Client ID number to the technician that will be assisting you on the phone.

Urgent Support (charges may apply):
Phone Number (mobile): 734-718-4195

Engineering Support (pay service only):
734-779-7555